Informative and took time to explain and re-explain. Only discussed the plan I was interested in.
Smooth process. Patient and professional representatives. Explained options and process well. Thank you!
I won't start receiving my benefits until December of this year!
Different Insurance companies should not be able to charge different prices.
This was my initial enrollment in a supplemental medicare plan. I have spoken to several other insurance providers. Marcus Graham was the most professional and provided very helpful information.
Brad was so great. He walked me through everything. I was very excited to be setup and it was basically painless.
I dealt with Scott Rush. He was very professional and personable. I was nervous about having to apply for a medicare supplement plan. He put me at ease immediately. He explained everything I should know. If not for Scott and Medicare Bob, I may have chosen the wrong plan. I feel good now that I made an informed decision.
Jill Taylor was great to work with, patient with me while I had a million questions. Thank you Jill! Dee Trumann
So I was at my wits end and ready to give up my Medicare Bob called me from Manhattan life and I am very pleased with this supplement insurance
Representative was caring and competent. He was knowlegable as well as patient. Good response whenever I had questions.
Pleased with service and response so far. Ease and convenience are top notch. Do need to talk about Part D coverage as my current employer insurance will expire end of September.
Scott is a very knowledgeable with the information he gave me. It was a pleasure working with someone who genuinely cares about his customers.
I talked with 5 different Medicare advisors over a three day period and selected to use Mark as he was the most personable and did not pressure me at all. This says a lot since an immediate family member of mine actually works for Tranzact ( not in insurance sales though) and two of the agents i spoke with were employed with Tranzact at different locations and pushing two different providers. I had a few more questions and Mark returned my call immediately and then walked through my application line by line. I have learned a lot about Medicare...but even more about advisors.. and am extremely happy that i chose Mark and Senior Health Care Direct to represent me.
A good friend enthusiastically recommended Robin Zelinsky to me and I could not be happier with her service. She is prompt, knowledgeable and so helpful. Signing up for Medicare with all the different options available is confusing and I was very grateful to Robin for her expertise in guiding me thru these options. I will recommend her to my friends when they enroll in Medicare.
Robin Zelinsky was very helpful. She is extremely knowledgeable about all of the different options available and explained themj very clearly. Robin is courteous friendly, respectful and patient. We have set up very appropriate solutions for my wife and I with good coverage from well known insurerss . We look forward to continued great service
Everyone has been most helpful.
I am very impressed with the knowledge of Scott Rush. I am quite certain it would have taken me many very frustrating hours to accomplish what Scott accomplished in 45 minutes. Thank you for your service!
Ray was very informative, helpful and knowledgeable. I am a first time Medicare recipient and Ray answered all my questions. Gretchen White-Streuli
I really appreciated working with Robin Zelinsky to obtain my supplement insurance, Part D and Dental coverage. She explained everything clearly and I felt that she really had my best interests at heart.
thanks for your help with the transition to Medicare / Cigna Plan - you are saving me a lot of money on my monthly premiums
My entire experience was very satisfactory. Your representative who worked with me was very knowledgeable as well as being very good at explaining things I had questions about.
Marcus was very informed and very prompt with helping us understand how medicare works and which policy matches our needs and goals. "Medicare Bob" quickly finalized the deal and kept us up to date on the process with the insurance company. We are very pleased to this point.
Excellent customer service!!
Scott Rush was very helpful and easy to talk to.
they helped me throw all the problem i was having great people to work with i am hoping the coverage is just as good thanks Clyde
I would like to express my gratitude and appreciation to Scott Rush. He was very helpful in working me through coverage and info. issues when no one else seemed interested. Thanks Scott...cd
Your Representatives were great, every one of them were over the top helpful. My issue is the whole process. It's extremely confusing and non-sensical. The Medicare process needs to be streamlined from the government's side.
You found me a great company at a great price! I'm very pleased! I also received my paperwork very quickly! I really appreciate all the help and all of your courtesy, given me. Now I can say I have a peace of mind. Thank you once again. May GOD BLESS You!
Personable yet professional. Plus saved us about $80.00 per month. Cannot do better than that.
Your agent was a great service with good advice helping me understand my best options.
I wanted a medicare supplemental insurance and I am very happy with the information I was given. If I had not talked to Bob I would have made some bad decisions. I thank you very much!
I appreciate Mr. Marcus Graham's professionalism, courtesy, and patience. He explained the options thoroughly and answered any questions I had during our discussion.
Scott Rush really work hard so I could understand everything, he answer all my question, so now I under stand everything thanks to him, I can go on with my life knowing he there ,and I can count on him to help me any time. I so glad I found your company. Old people need help some time, and people like Scott made us feel that we are in good hands with your company. PS Thanks Scott for all you do for us. Danny Catanese Waskom Texas
"Ray" was my man on the phone. He was very helpful and friendly. Answered all questions. I know absolutely nothing about insurance, do this is a completely new experience for me.
Process was very smooth and Ray was very help and courteous. He checked for the best plan and rate. Thank you,
Robin was terrific! Truly outstanding rep for your company.
I had a thoroughly informed and professional experience, thanks to Michael Coleman. He was informed, knowledgeable, courteous and continually checked to see if I needed any further explanation of any portions of the Medicare plans or insurance companies. I appreciate the unhurried manner in which he presented the information and will recommend your company to anyone looking for assistance. Thank you!
I've gone through your services before and have always been very satisfied with your customer service personnel.
I had a very good experience they answered all my question and explained everything real well.
Very good service . Thanks
After an internet inquiry, we were contacted by Jordan, who was friendly, knowledgeable, and informative. He answered all our questions and skillfully guided us to the plans that are best for us. We are confidant in our decision and in our insurance agent.
Tammy was a great help. She is extremely knowledgeable but even more, friendly and easy to talk with. This is a complicated process and she made it seem simple and effortless. My hats off to her.
I was very pleased with the care that was taken by Mr. Meeker,he explained the plans so easily that even I could understand.Your company will be my go to from now on. Thank You Carol
Great agent. Great policies. Great prices. What else can one ask for? Don't sign-up elsewhere until you check here.
Michael Coleman provided me with not only professionally expert advise, but, with sincere care and personal assistance I needed with this process. He has given me peace of mind and comfort knowing I have made the right decisions. Thank you for making this happen, Sharon Utsunomiya
Have been with you for three years and have been provided with great insurance. Thanks so much with all your help.
I just received confirmation of my coverage. I am confident that the coverage will be as it was presented.
Very easy, The lady was very helpful in getting me changed from AARP. I want to thank her very much. James Cullins
Very good, explained all information that I could understand
We enjoyed working with Medicare Bob! He was so helpful, knowledgeable, and patient in helping us choose the medicare plan that would work best for us. Thanks so much for making this such an easy way to shop for our medicare health plan and drug plan.
I am so grateful for the professional and courteous service I received. As a result of their help I was able to switch Medicare Part B carriers and save over $400 a year ! I highly recommend this company and look forward to using them every year.
Actually my sister recommended Robin Zelinsky, one of your specialists. She was absolutely awesome in providing me with assistance and information. I reached out to her and she contacted me and we moved forward from there. I will be leaving my place of employment this March, after 36+ years, and so this was a new course of action for me. And, because of Robin's great help, I didn't have to really do anything. She provided me with all the research and best possible plan for me and the area i live in. I would totally recommend her to anyone and, actually, already have. Robin, I want to send a special thank you to you and look forward to working with you later based on our last conversation.
After speaking with numerous representatives of several companies regarding Medicare supplement insurance, I received the best information (understandable, detailed) from Michael Coleman with Senior Healthcare Direct (Medicare Bob Agency). He is extremely knowledgeable, courteous, and caring. He answered many questions and thoroughly explained the ins and outs of this type of insurance and the differences in all the available plans. He turned what can be a complicated process into a much easier one which lead to my making a very INFORMED decision. I feel confident in my insurance choice, and I certainly appreciate the valuable assistance of Michael in making that possible!
Professional, helpful, and friendly.
I am sure that this has been the greatest service of any company that I have contacted the during this season of getting help in exchanging plans, Thank you, thank you. Clarence,
Tiffany Ellis was absolutely wonderful.
Agent was very helpful and explained and answered all my questions.
Have not yet received any products/services yet, as the policy does not go into effect until 01/01/2020. Based on our dealings so far, I would expect to have no problems in that regard.
I worked with Tammy Ballard. She is extremely knowledgeable and helpful. We were able to get a new medigap plan with over a $200.00 savings per year over my previous plan with the same benefits. I have recommended many of my relatives and friends contact Ms Ballard when they are preparing to retire or just need more affordable senior medical insurance. I first worked with her in 2016 when I was preparing to retire and needed senior medical insurance for my now deceased husband. She made everything easy and we didn't have to worry about medical bills in his final months.
My current premiums had gone up and was beginning to think I needed to look into an HMO. Luckily for me, I discovered this site. The agent I was connected to was able to find me a rate that allowed me to keep my medicare supplemental plan. I could not be happier.
Jordan Fair is/was a very nice person to talk with. He answered all my questions and made me feel like I had chosen the right plan! He is a wonderful asset to your business!
Robin Zelinsky was real easy & fun to talk to & I am very happy with the results .
I have called three times and left messages and an email and have not been called back. I know you are busy....but my question has not been answered. I don't know if I have Part D Medication Plan for this Supplemental Plan. I don't know how to find out you help me with this or if I have to get it on my own. I would like to hear back from someone.
I am trying to get a hold of someone to help my husband with his policy, and I am having difficulty getting a hold of anyone.
Lisa was great. I tried to figure out the different Medicare and she had called so I called her back and she was great to work with.
I really liked their service
Representative was most helpful and courteous. I had misplaced the notes I had taken regarding policy number, phone number, etc., and called to request same information-- my call was returned immediately. I am very impressed with the service I received.
Marcus is very good at what he does. All questions were answered. I had a very good experience. Thank You
My heartfelt thanks for Senior Health Care Direct and the expertise and help I received during the Medicare enrollment period. I needed to change my supplement insurance policy because the price was going up and up! Also needed to change my Plan D for drugs for the same reason. I tried on my own to sort through the bewildering offers and information from companies, but it was impossible! Thankfully, I found your organization and your kind staff, and solutions for my needs. Thank you very much!
I really appreciate the time Bob took with me in understanding my Medicare options. I have been seeing so many mis-leading advertisements on TV and in the mail. Bob explained the differences between Medicare Advantage and Medicare Supplement Plans in a clear easy way to understand way. I would recommend using Senior HEalthcare Direct, MedicareBob's office because they helped make this easy for me.
Efficient, knowledgable, representative Listened to my needs and helped me find the appropriate policy
Michael C. Not only provided the answers to the questions we asked, but to those we didn't know enough to ask. He made the whole process very easy. Thank you, Michael and MedicareBob.
My first experience with Medicare Bob was quite an eye opener. It didn't take long to see that they are experts at what they do. My wife and I chose Plan G for our supplemental coverage. I informed Medicare Bob of my current carrier giving us over a 56% increase in premiums over a 3 year period. This was most puzzling since we have had no major issues. Mediacar Bob was most helpful in finding a new carrier with very acceptable premiums still under Plan G. They are great to work with!!
Our experience was great. Jordan was very comfortable to talk with and extremely informative regarding all of our options.
Three years ago my husband and I moved from Louisiana to Mississippi. Being unfamiliar with anything concerning healthcare in Mississippi, we began researching Medicare online. We saw the Senior Healthcare Direct site and decided to call the number. We were directed to an agent, Michael Coleman, probably the most professional, knowledgeable, patient, and courteous person we have ever met in dealing with such a confusing topic as healthcare. Three years later he is still our agent. We have referred many friends and relatives to him as well.
So far I've been pleased with the service and knowledge of everyone I've spoken with . As it hasn't taken affect until Dec 1st, I believe I'll be satisfied with the services they offer,
I am very satisfied with the coverage I received and how this was explained to me. I feel very secure with my medical coverage for my conditions during the upcoming year.
Our assistant was Kimberly Keller. She did everything she could to make this process easy for my grandmother.
My representative was soo friendly and was really concerned about me paying way too much with current plan. I am really happy with your company! Thank you
Thank you Bobs office for finding me the best price for my supplement thank you so much and I will definitely pass the word about your Office
Well I haven't had the chance to use the supplement plan yet but the way you explained in your video it should be great!! I will let you know!!
Wonderful without hassles
The person I spoke to was courteous and helpful. He was very thorough when he explained the plan. I was very satisfied.
My experience with Tammy at Senior Healthcare was excellent. She is very professional and knows her stuff. I saved a substantial amount of money on one plan and received reassurance that my other plan (which Senior set me up on two years ago) was still the most cost effective plan for me! Couldn't have asked for better service from a more pleasant professional!!!
I am new to Medicare and needed to get part B and part D plans and new very little. I am also a Diabetic and needed to get a part D plan that would cover the cost of My Diabetes drugs. I had a Great Experience working with Mark Meeker. I was so confused and He made Me feel so comfortable. He Definitely knew the most affordable and right choices for Me. He did not rush Me through My decisions. He was very patient with Me. I Definitely will keep Mark Meeker as My Agent. Thank You Mark!
Bob was excellent. He remembered me from a few years ago. He was informative and very knowledgeable. He followed thru with Aetna when they hadn't called. He made everything go smoothly for me THANK YOU BOB!!
Bob was extremely helpful explaining the different plans that I was clueless to comprehend. I was overwhelmed and he helped me feel comfortable by his knowledge and talking to me in a clear and concise manner. I got off the phone and was very satisfied as to which plan I was going with. oh and he had a great sense of humor and was very personal. He spoke English. A big plus these days
Most informative and helpful. I highly recommend utilizing this service.
I have been working with Bob and his staff for about 7 years. I so appreciate the ability to change both supplement and drug plans based on my needs, particularly my need to control costs. SeniorHealthcareDirect has worked overtime to find what I need, complete and submit applications and make sure I understand timelines, etc. I can't recommend them highly enough and do every time I discuss Medicare with friends.
Wow!!! What great service and response! Thanks SO much.
Very pleased with Robin Zelinsky - she provided me with all information and took the time to explain plans with me - She was very thorough
I talked to a very kind and patient individual she explained the plan in depth to me , was very courteous and gracious. Would recommend this person as a great sales person. Love her!!
I received a lower over all price with better benefits through this. Marcus was helpful, friendly, patient and knowledgeable.
Excellent service! Audrey Strait was professional, caring and patient! Highly recommend Senior HealthCare Direct, aka Medicare Bob!
Great service, nice people.
Was treated in a professional and friendly way
All of our agents are AHIP Certified by Medicare, we have the largest video library of Medicare educational videos and we offer both Medicare Supplement Plans and Medicare Advantage Plans.
We are one of the only Medicare Insurance Marketplaces that offer both Medicare Supplement Plans and Medicare Advantage Plans. This makes us the most qualified in helping choose the right Medicare Plan for you.
We have a dedicated Customer Support Team that assists our clients with shopping and/or renewing their Medicare Plan every year.