Bob was excellent. He remembered me from a few years ago. He was informative and very knowledgeable. He followed thru with Aetna when they hadn't called. He made everything go smoothly for me THANK YOU BOB!!
Bob was extremely helpful explaining the different plans that I was clueless to comprehend. I was overwhelmed and he helped me feel comfortable by his knowledge and talking to me in a clear and concise manner. I got off the phone and was very satisfied as to which plan I was going with. oh and he had a great sense of humor and was very personal. He spoke English. A big plus these days
Most informative and helpful. I highly recommend utilizing this service.
I have been working with Bob and his staff for about 7 years. I so appreciate the ability to change both supplement and drug plans based on my needs, particularly my need to control costs. SeniorHealthcareDirect has worked overtime to find what I need, complete and submit applications and make sure I understand timelines, etc. I can't recommend them highly enough and do every time I discuss Medicare with friends.
Wow!!! What great service and response! Thanks SO much.
Very pleased with Robin Zelinsky - she provided me with all information and took the time to explain plans with me - She was very thorough
I talked to a very kind and patient individual she explained the plan in depth to me , was very courteous and gracious. Would recommend this person as a great sales person. Love her!!
I received a lower over all price with better benefits through this. Marcus was helpful, friendly, patient and knowledgeable.
Excellent service! Audrey Strait was professional, caring and patient! Highly recommend Senior HealthCare Direct, aka Medicare Bob!
Great service, nice people.
Was treated in a professional and friendly way
Hi I dealt with Mark Dupuy on the phone he was helpful and explained everything if he couldn't answer a question he got help to answer me correctly. If I called on the phone to ask him something and he was tied up someone else took care of me Thank you
I dealt with Mark Meeker who did an excellent job of explaining everything to me. I've already given his name and number to a friend who turns 65 next year. Glad I found your company. Highly satisfied!
Our agent, Jordan Fair, was extremely knowledgeable, kind, professional, and made everything easy to understand.
Very helpful and patient agent. Enjoyed working with her.
Robin Zelinsky provided me with the service of excellence as she advocated for me when I experienced difficulties in obtaining approval for prescription drug coverage. She spent countless time & energy working on my behalf to ensure I received approval for my benefits. I am thankful for Robin and her passion to give voice to those she serves.
I'm very happy for service and understanding
Had been meaning to look into some other insurance that would be more affordable , seen you add on int and picked it and in no time I received a call from you from there everything went smooth. Thanks for the help
Easy, Easy, and more Easy. We were guided to contact Medicare Bob's office through our niece, who works in the industry. We then were placed in contact with Tammy Ballard who walked us through the good and better choices for the two of us. And then completing the application form and other details. So, we now have a couple's discount and a far better coverage plan than we had before. Good Job.
We have been very pleased with our experience. Robin has been exceptional in every way and made this process easy and understandable for both my husband and me. I am telling everyone I know who is looking for a medicare supplement to contact Robin at Senior Healthcare Direct! Thank you for all of your help.
I am extremely pleased with the information and service provided by the Senior Health Care Direct agent Jordan Fair. I was inundated by many insurance companies offering advantage and supplemental plan brochures. I knew which one I wanted. However I didn't know how to get started with enrollment. I entered my information on facebook early this morning. Within an hour, I received a call from Jordan. He explained the benefits Medigap G provided, the monthly cost, and was open to any questions. The enrollment process was smooth and completed within a reasonable period of time. By mid-afternoon I received a call from Senior Health Care Direct agent, Cassandra, who informed me that my enrollment was approved. All of those sleepless nights worrying about what Medicare supplement I would choose... ended today with Jordan's professional assistance. I am grateful to Senior Health Care Direct and would highly recommend their services to anyone looking to supplement their Medicare needs.
I reached out to Senior Healthcare Direct in the hope that they could help me receive more benefits for my buck. I'm happy to report that Marcus Graham matched me with a secondary insurance that met all my needs. He was professional and friendly and walked me through the rather lengthy enrollment process with great clarity. He answered all my questions and treated me as a real individual rather than just a number, which is so prevalent these days. My only regret is that I didn't discover your company earlier.
Have been very pleased with the help I received from senior healthcare direct.
Trevor was able to save me over 58.00 a month and a better prescription plan than I had before talking to him. Thank you very much.
Very informative. On complaints.
Excellent customer service. I have recommended this service to a friend. I appreciate the patience given to me each time I call, the peace of mind I have knowing I have great coverage. Thank you!!!
Very professional, informative and friendly. Talking insurance is not my favorite but I felt at ease while talking through this. And, who doesn't like saving money!
I really appreciated the help of Trevor for my secondary plan. The price was fantastic. I'm so happy for his help. Thank You very much.
Lisa was very professional and friendly. I had a lot of questions and she was very informative and pleasant. I would highly recommend senior health care direct
change to 7 1 19
I found Senior Healthcare Direct extremely helpful. Customer service was outstanding. I highly recommend them to help you navigate your medicare options.
I worked with David. He was knowledgeable, patient (with all my questions) and professional. I can't thank David enough for guiding me through this maze!!
Great customer service
Very informative and knowledgeable about Medicare supplements
Had a great experience! Would highly recommend to anyone considering Medicare Supplemental insurance. My agent, David, was extremely professional and provided fantastic Customer Service!!
Marcus was VERY patient and answered every question, well. He spent HOURS with me going back and forth with questions! Very helpful!
What I like most I think , was how easy the process was, efficient. Not lengthy time consuming. brad, seemed to know what I needed and acted accordingly. He got back to me very quickly. I am very satisfied . Thank you ever so much Regards Elizabeth Townley
I was treated throughout my enrollment in a patient and polite manner, with all my questions answered to my satisfaction.
I liked what I heard and having a great company name didn't hurt either !! I wasn't planning to buy this soon, but I liked what I was hearing !!!
Thank you for your assistance in finding me a more responsible supplemental policy. Will I be able to pick the day of the month that my premium will be deducted? If so I would like that date to the 24th of the month.
Jordan was very straightforward and extremely helpful on the phone.
Some confusion regarding the premiums, but otherwise ok.
Staff were polite, friendly and informative when answered questions on the phone.
Easy to change and people were most helpful
It was overall a good experience. The only difficulty was trying to do everything on the phone. I was happy that the person I spoke to spoke clearly and distinctly. As seniors get older it's often harder to take in so much information at once.
I have been telling people about Mr. Bache since my husband started his medigap program. Mr. Bache was very informative and the policy he suggested has been excellent. I contacted seniorhealthcaredirect to get a policy as good as my husbands. In the over 7 years my husband has had his policy we have had nothing but outstanding service.
Mark was very good at his job
My husband was very happy with the way David helped him.
All was great thanks
I have had very polite and good information in making my decision to switch my supplemental health insurance policy. I can't be anymore happy with the process and the new policy that I have signed up for. Thank you.
Don't like being told I have to leave a comment.
My insurance agent is Tammy Ballard. Any questions or concerns I have Tammy is there for me. I have nothing but rave reviews to say.
Very courteous customer interaction. Extremely well versed of available products.
Happy with product so far
Provide pricing accuracy...
Have used Medicare Bob for both my husband and myself. Our rep, Mark Meeker, was both professional and personable. He reviewed our information and found us the policies that fit our situations. It was quick and easy and completed everything by phone. Would definitely recommend Senior Healthcare Services.
Its pretty good still going through it.
MedicareBob's, James Sullivan, was very professional. He had a lot of information to give me, so that I could choose the right secondary insurance. When I called with a question the agents were very courteous & helpful. I was impressed with my experience. I am new to the system but look forward to the future with them.
I am very satisfied with senior health select
very pleasant & helpful.
Haven't used yet.
Bob did a great job explaining to me the various Medicare options. He was professional, curtious and patient in thoroughly explaining all potential plans.
Customer service and the agents were very helpful and professional.
Everything was handled professionally. Great company.
He was very knowledgeable about health plan.
Everyone I talk to was very helpful and polite.Tammy Ballard is great.
All of our agents are AHIP Certified by Medicare, we have the largest video library of Medicare educational videos and we offer both Medicare Supplement Plans and Medicare Advantage Plans.
We are one of the only Medicare Insurance Marketplaces that offer both Medicare Supplement Plans and Medicare Advantage Plans. This makes us the most qualified in helping choose the right Medicare Plan for you.
We have a dedicated Customer Support Team that assists our clients with shopping and/or renewing their Medicare Plan every year.